Shipping & Delivery

Shipping & Delivery

When will I receive my items?

Item Processing Time

Generally speaking, different processing times for different items. Average processing time is 3 to 15 working days. However, we will try our best to prepare the item ASAP after you place an order on our website.
 

When will I receive my items after I place an order?

There are four key factors that will decide when you receive your items.

1) Shipping Method: Delivery time varies with shipping method. For example: usually, DHL takes 2-4 business days while EMS takes 3-8 business days.

2) Time in transit varies depending on where you're located and where your package is coming from.

3) Item Processing Time: There are different processing times for different items. Average processing time is 3 to 15 working days; however, we will try our best to prepare the item ASAP after you place an order on our website

4) Some unavoidable reasons:We will ship out the item according to your requests, but we can’t assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. bad weather conditions, strikes as well as war, etc.

 

But we will ship it out before the shipping deadline, and try our best to negotiate with the related shipping company and ask them to take your case as priority.

How can I trace my order?

As for the order status and shipping information of your package, you can refer to "My Account" in our website. When you click the "View Detail" button, there is a column called Order Tracking, where you can view all the detailed information about your order.

Shipping Methods
Main shipping methods

Expedited shipping
Delivery times usually are taking 2 - 5 days to all major destinations. Different items have different shipping costs, but all expedited shipping orders will get a 50% discount on shipping costs.

Standard shipping
Standard shipping costs less than expedited shipping but takes a bit longer than expedited shipping. Different items have different shipping costs, but as for the free shipping items, standard shipping order will get a 100% discount on shipping costs. However, for the non-free shipping items, you can just enjoy a 65% discount for it.

Note: The above delivery estimates do not include order processing time.

Tracking Your Shipment

 You can check your item on the carrier's website. Take some main carriers for example: 

Carrier Name

Estimated time in transit from China to USA

Tracking Link

3-5 working days

http://www.ups.com

5-8 working days

http://www.usps.com

2-3 working days

http://www.dhl.com/en.html

2-4 working days

http://www.tnt.com/express/en_us/site/home.html

3-8 working days

http://www.ems.com.cn/english.html

 When your package is being shipped, we will send you an email notifying the carrier company, tracking number and tracking link for you to track your package.

For orders with more than 1 article, we might ship them in separate packages for delivery facility and for less or no customs charges.
 
Tips for choosing your desired courier?

According to the length of time that our customers expect to receive their products and circumstances in different countries at specific time, different couriers are chosen. 
You can choose your couriers based on a combination of the following:

A) Weight and dimensions of package

B) The location:We are shipping from (city, state, country or region)

C) The location:We are shipping to (also called the destination country or region)

shipping costs are calculated individually for each order based on the number and weight of items in your order, as well as the shipping method chosen.

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